Legal

At MLS Design Studio, we are committed to transparency, professionalism, and protecting both our clients and our business. This page outlines the terms, policies, and conditions associated with using our website and purchasing our design services.

TERMS & CONDITIONS

By purchasing a design package from MLS Design Studio, you agree to the following terms.

• All services provided are digital landscape design services only
• No physical products will be shipped or delivered
• Designs are conceptual and intended as a guide for construction
• MLS Design Studio is not responsible for final construction outcomes
• It is the client’s responsibility to ensure all measurements and site details provided are accurate
• Turnaround times are estimates and may vary depending on project scope and communication
• Work will commence only after the design brief has been completed and submitted

PRIVACY POLICY

MLS Design Studio respects your privacy and is committed to protecting your personal information. We may collect personal information such as your name, email address, and project details when you:

• Purchase a design package
• Submit a design brief
• Contact us directly

This information is used solely to:

• Deliver your design service
• Communicate with you regarding your project
• Improve our services and client experience

We do not sell, trade, or share your personal information with third parties.
All data is stored securely and used only for legitimate business purposes.

REFUND POLICY

Due to the nature of digital design services, all sales are final. Once work has commenced on your design, refunds cannot be issued. If you have concerns about your design or experience, we encourage you to contact us directly so we can assist and resolve the issue where possible.

SERVICE DISCLAIMER

All designs provided are conceptual and for guidance purposes only. Site conditions, contractor execution, and material availability may impact final results. MLS Design Studio does not guarantee construction outcomes. Clients are responsible for verifying all measurements, levels, and site-specific conditions prior to construction.

CONTACT

If you have any questions regarding these terms or policies, please contact us:

MLS Design Studio
Email: info@mlslandscaping.com.au

We are always happy to assist.